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Caring Child

Join Our Team

Family Care Specialist

The Family Care Specialist plays a crucial role in the operations of the Pueblo Child Advocacy Center (PCAC) by serving as the child and caregiver's first and primary point of contact while receiving services. The Family Care Specialist (FCS) provides the initial intake, conducts a risk assessment and develops a service delivery plan with the nonoffending caregiver. Assist clients in navigating resources and referrals to our partners, which include nonprofits and systems-based agencies who collaborate to serve victims at the Center. The FCS supports the family throughout their time receiving services at the Center, following up as needed to help ensure the necessary services and resources are obtained. The FCS is required to address a variety of client needs, including those of clients in crisis, ranging from short-term safety planning to long-term life stabilization. Necessary traits of a successful candidate for this position include the ability to maintain extremely high levels of confidentiality, intuitive problem-solving abilities, and strong interpersonal skills, facilitating positive connections with a broad range of agency partners.

Essential Responsibilities:

  • Responsible for providing assistance and advocacy to children and families experiencing child sexual abuse, child physical abuse, domestic violence, sexual assault and witness to crime.

  • Responsible for conducting an assessment or initial screening of prospective clients, evaluating their needs and level of risk and matching these to the appropriate services.

  • Responsible for making referrals for services, as needed, to various agencies.

  • Provide ongoing follow-up case management with families.

  • Responsible for maintaining client document files following state and federal regulations, grant requirements, PCAC policies and current professional standards.

  • Responsible for creating an inclusive environment and carry oneself in a way that ensures clients and employees feel:

  • embraced, no matter what their cultural orientations are,

  • respected and valued

  • engaged and connected to the community, and

  • safe from abuse and harassment.

  • Maintain a high level of professional and ethical conduct towards clients, staff and the community.

  • Maintain and promote a philosophy of customer service consistent with the goals of PCAC.

  • Be sensitive to client service issues and flexible enough to respond to the needs of individual clients.

  • Ability to work individually and in a team setting.

  • Attend community meetings directly related to family services

  • Participate in training on an ongoing basis.

  • Facilitate interagency communication and collaboration

  • Enter and maintain case data in a timely manner, maintain accurate case files.

  • Assist with grant reporting

  • Other duties as assigned by the Executive Director


  • Bachelor's degree preferred or equivalent experience in related field

  • Experience working with children and families

  • Social work and Criminal Justice backgrounds are beneficial

  • Fluency in Spanish or other foreign language preferred.

  • Knowledge of the dynamics of child abuse and child development preferred

  • Ability to engage children of all ages.

  • Demonstrated ability to build collaborative relationships internally and externally and work as part of a team with maturity and professionalism, appreciating different points of view and ability to resolve conflicts in a constructive manner.

  • High Ethical Standards

Job Type: Full-time

Pay: $19.00 - $23.00 per hour


  • Dental insurance

  • Health insurance

  • Paid time off

  • Employee Assistance Program

  • Vision insurance

                                     SEND RESUME TO ADMIN@PUEBLOCAC.ORG BY SEPTEMBER 7, 2022

The Pueblo Child Advocacy Center is an Equal Opportunity Employer committed to inclusive hiring and dedicated to diversity in its work and staff. Employment decisions at the Pueblo Child Advocacy Center are made without regard to race, color, religion, gender, sex, national origin, disability status, age, sexual orientation, veteran status, or any other characteristic protected by applicable state or federal law.

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